Managed IT services allow businesses to delegate their IT operations to an expert third-party organization like IW Consulting that specializes in handling these responsibilities to ensure high efficiency and timely improvement of their IT environment and processes within it. We can be engaged to be responsible for the entirety or portions of your business’ IT systems, as agreed upon in the Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, we may provide round-the-clock monitoring, issue resolution and reporting, and more.

 

Cloud computing has allowed managed IT services to expand beyond the regions and borders that would constrain the average break/fix IT through the adoption of Software as a Service (SaaS) technologies, as well as Infrastructure as a Service (IaaS) and Platform as a Service(PaaS) also. These capabilities allow IW Consulting to scale our managed IT services at a rate dramatically larger and faster than in-house IT operation or break/fix providers.